Last updated: 12 October 2026.
Who to contact
EuroRedoxShop is responsible for the customer information collected through this store. For privacy requests, use the contact details below.
Information and purposes
We use your name, email, telephone, billing and delivery addresses, order details and payment status to process purchases, deliver goods, provide support and handle returns. Account details are used if you create an account. IP addresses, technical logs and essential cookies help operate the store and prevent abuse.
Order processing is necessary to perform our contract with you. Required accounting records are handled under legal obligations. Store security and resolving claims rely on legitimate interests. Any optional marketing use requires an appropriate separate legal basis; buying does not automatically subscribe you to marketing.
Service providers
Necessary information is shared with our hosting provider Hostinger, payment processor Stripe, delivery providers and accounting or support providers when required for those purposes. Card details are entered into Stripe payment fields; the store receives transaction information, not the full card number.
Some providers operate outside the EEA. Applicable transfer safeguards and provider practices are described in Stripe’s privacy notice and Hostinger’s privacy policy.
Retention and cookies
Order and invoice records are retained for the period required by applicable accounting and tax law, and for handling returns or legal claims. Support correspondence is kept while the issue and related claims remain relevant. Account data is kept while the account is active, subject to legally required retention after deletion. Essential session, cart and security cookies support shopping; browser settings can restrict cookies, which may affect checkout.
Your rights
Where applicable, you may request access, correction, deletion, restriction or portability of your information, object to processing, and withdraw consent for consent-based use. You may complain to your local data protection authority. Information needed to complete an order is required for that order; optional fields are marked.
Contact EuroRedoxShop: admin@euroredoxshop.com · +49 30 8392 4105.
EU business contact and returns address: Leipziger Straße 20, 14612 Falkensee, Germany.